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At EmpirePromos, ordering is easy. After you have placed an order or requested a quote, your Account Representative will contact you about sending your artwork. Our art department and your Account Representative will prepare your virtual and let you know if modifications are needed.

What if I don’t have artwork?

We can assist you in creating artwork or making your logo ready for imprinting. Simply e-mail us a copy of your logo and type style that you prefer and we will take it from there. Artwork services are billed at $45.00 per hour. If that is necessary, we will let you know before proceeding.

I have artwork, but I’m not sure if it’s usable.

The preferred format for your artwork is original vector art saved in EPS format with all designs and fonts turned to outlines. If you do not have this, we can create it for you from the artwork you do have.

Preferred Formats

Adobe Illustrator® (file extension .ai or .eps)
Adobe Photoshop® (file extension .eps)

Formats That May Be Accepted

Corel Draw® * IBM-PC only (file extension .cdr)
(All text converted to outlines)

Macromedia Freehand® (file extension .fh)
(All text converted to outlines)

PEGs (.jpg), PDFs (.pdf). Bitmaps (.bmp), TIFFs (.tif), GIFs (.gif) may be acceptable for one color imprints provided they are at the same size or larger than the desired imprint size. The resolution must be at 300 DPI (dots per inch) or higher.

Special Corporate Color Matches - PMS Matches

PMS is an abbreviation for Pantone Matching System™. These are numbered swatches similar to paint chips. Art departments and manufacturers worldwide work from these PMS numbers. Since we are printing on many different types of surfaces and surface colors (black, blue, yellow, orange, etc.) exact PMS matches are not guaranteed. Most of our factories charge for PMS matches. Please inquire for charges on the item(s) you are ordering.