EmpirePromos is a premier promotional products distributor based in the Chelsea District of New York City. Founded in 1984 as a regional operation, the company has since grown exponentially, developing one of the largest and most-trafficked promotional websites. At EmpirePromos, we believe the key to our success is the cultivation of strong client relationships. Providing helpful direction and a high-standard for customer service is not only our expertise, but also our passion. Our experienced Account Representatives are determined to supply our clients with competitive prices, custom solutions, and unparalleled attentiveness - we go the extra mile to ensure your promotional campaign is a success.
EmpirePromos strives to set a new standard of excellence within the promotional products marketplace. Through the implementation of an online ordering system, we truly believe we have become the most complete and user-friendly site on the web. Our product selections range from inexpensive trade show items to lavish corporate gifts, all of which meet our high standards for quality, originality and ROI. Although our company has increased in size, we haven’t lost that small business touch – from our humble beginnings over three decades ago, to our current web-based operation, commitment to customer satisfaction has always remained our top priority.
See why EmpirePromos has been serving the promotional products marketplace for over 25 years. We are known for our service, integrity and creativity. EmpirePromos is the best company to work with for your promotional product programs. Don’t just take our word for it, though, see what our clients say.
I had a Chamber of Commerce event coming up quickly and I needed some promotional products to give away at this event. Empire got my design and products to me in record time. Everything was exactly as promised. Saved the day for me.Sharpener
I was given the task of ordering 2100 clear water bottles with a logo and dispersing them among 8 company sites with varying amounts and I only had an 8 day time frame. I did some calling around and someone promised to call back in a couple of days, UH NO. One said they could ship them all to me and I could ship them out. UH NO. When I called Empire and explained, they said "Sure we can do that for you". And they did. They sent me a quote within minutes. I gave them the list of quantities and addresses and the logo and it was smooth sailing. We had one box torn up in shipping which was certainly not their fault but they remade those bottles and sent them back out. Communication was superb. Quality was excellent. They stuck to their word.SScoggins
We are extremely happy with the quality of the bags and the embroidery. We continue to order them time and again from EmpirePromos.Kelle
We have been getting our pens from EmpirePromos for a few years now. They are always fast and well priced. The pens are great quality and our account rep Susan is fantastic to work with!!!ERule
We ordered bags and mints for our coaches clinic. Items were delivered in a timely fashion and were correctly done. Not only that, they were of good quality also. We were pleased and plan to use the company again.OHSVCA
I needed a rush job and EmpirePromos had the artwork sent to me same day. Fran in the sales dept. returned all of my phone calls and delivered as promised. I will use EmpirePromos again.Roosevelt High School
My organization ordered the neck wallet/badge holders on behalf of the sponsor. They were thrilled with the outcome and quality of the product. Attendees of our trade show were loving all of the compartments and capabilities of the neck wallet. We will definitely be ordering these again! Fran provided unparalleled customer service, making the process incredibly simple on my end. For an event planner, having a vendor with employees like Fran make my job a whole lot easier! Thank you!nysgfoaeventplanner
Lots of product to choose from; great quality; fast service; easy to work with. Been doing business with them for years.Pearl Wallace
Love the post-it notes. Only company I found with the bigger size we need and a good price. Susan Berman is wonderful to work with.SMART
There were some hiccups with the order but my sales rep was quick to rectify the order. One of the items was not functional and she allowed me to return the product, no questions asked. The customer service is great and responsive to your concerns. I would highly recommend EmpirePromos.Matt
Working with EmpirePromos was an absolute pleasure. The pricing was fair and they were very timely with their quote and delivery of the product. The journals we ordered were of excellent quality and everyone who received one thoroughly enjoyed them. Thanks Empire for making my job so much easier!!Darlene
Matawan-Aberdeen Regional School District
We have been working with EmpirePromos for over two years and have ordered a variety of wonderful products. The staff at EmpirePromos, especially Fran and Carol, have always been very professional and efficient throughout the order process. All items always arrive on time and are exactly as ordered. EmpirePromos makes it easy to have personalized products at your door in a very simple and effective manner with no stress. We recommend them to everyone!Terry
Mercedes-Benz of Rockville Centre
I have ordered several times and have always been completely satisfied. There was one small mixup with one order, but it was fixed very quickly. Thanks so much!borlando
All American Medical
This is our second order with EmpirePromos and we are very happy! Fran is wonderful to work with, and very accommodating. Excellent product and service!Angie
Thanks EmpirePromos! We received our product pretty quickly and it was so easy to order! When we called, Sue was so helpful. Thanks again and we will continue to use EmpirePromos.ATOH
Air Tech of Houston
At Empire Promotional Products, we respect and treat your privacy with complete confidentiality. Any information that you submit to us through our web site or email communications will not be sold or distributed to a third party for any marketing or business solicitation purposes.
Browsing Our Site
Visitors are encouraged to browse our site as often as possible. At no time will we ask you for any registration or information until you want to create a file of items that interest you or place an order.
The Information You Give Us
The information you submit to us is used solely for the purpose of simplifying and enhancing your shopping and ordering experience at EmpirePromos.
- We will request minimal contact information consisting of your name, company name, phone, fax, e-mail address, shipping and billing address.
- We recommend you submit a login password in order to simplify future shopping visits and placing orders and sample requests.
- Registering will allow you to access your present and past orders, and products you save for future consideration.
We will use your email address solely to correspond regarding accurate and timely fulfillment of your order(s) and communicating new promotional ideas, product selections, services and special offers.
You will only receive promotional e-mails if you request them when you register. You can change your e-mail preferences at anytime in your Account page.
Third Party Providers
Shipping companies, fulfillment houses and our vendors will only be supplied your information on an as needed basis to fulfill your orders. This is generally limited to shipping addresses and recipient phone numbers when required.
We do not maintain a record of the credit card you submit to us for payment once all order charges are complete. Submission of your card number to the appropriate credit card company is via encrypted transmission. Each time you place an order with EmpirePromos, we will ask you for your current card information to protect the security of your card.
Terms & Conditions
Your submittal of an online or telephone order to Empire Promotional Products and your subsequent signature on our order acknowledgement is a conditional acceptance by Empire Promotional Products of your consent to purchase merchandise from us and confirms your acceptance of our terms and conditions of sale as set forth below. Buyer and Empire Promotional Products agree that any contract hereby entered into shall be interpreted and governed by New York State Law.
Use of Trademarks and Designs Submitted to Empire Promotional Products
Any company or individual ordering custom-imprinted merchandise Empire Promotional Products, warrants and represents that you are the sole, legal owner or licensee of all rights, including copyright, to each trademark, logo, statement, or any other intellectual property included in the design you instruct us to have imprinted on the merchandise you purchase. Furthermore you warrant that the designs you approve for reproduction are in accordance with the guidelines of the owner of said trademark or logo.
You warrant and represent that no part of the design violates or infringes upon the rights of any person or entity nor is it subject to any restriction or right of any kind or nature whatsoever which would prevent Empire Promotional Products from legally reproducing the images or text submitted.
You agree to defend, at your sole expense, any claim, suit, or proceeding brought against Empire Promotional products for reproduction of the trademarks, logo or written information you supply to us which constitutes wrongful use of any copyright, trademark, or other right of any third party. Empire Promotional Products shall not be held liable for the unauthorized, improper, or illegal use of any logo or trademark that is applied to promotional merchandise purchased from us. Further, Empire Promotional products will not accept liability for the actions of clients who have misrepresented their ownership of licenses or trademarks. Further, you agree to indemnify and hold Empire Promotional Products harmless from any loss or damage associated with any such claim, suit or proceeding.
Reproduction of Trademarks and Logos on EmpirePromos.com
All items shown on our web site containing corporate logos or registered trademarks are shown only to illustrate the logo reproduction capabilities of the companies that produce the respective merchandise displayed on our site. The illustration of any trademark on our site does not constitute any endorsement by Empire Promotional Products on behalf of the owner of said trademark or design.
Product Images Displayed on EmpirePromos.com
We warrant that we have not altered or enhanced any images shown on our web site to misrepresent the true nature of the product displayed. We strongly urge our customers to request samples of the products they are considering for purchase to ensure that the color and quality meet their requirements for distribution.
We cannot guarantee that all orders purchased through Empire Promotional Products will be 100% consistent in color and material consistency. Minor variations in dye lots, and material thickness and finish are inherent to the manufacturing process. By placing your order with Empire Promotional Products you agree to accept merchandise with such reasonable manufacturing variations.
Transfer of Ownership Merchandise
EmpirePromos provides a firm ship date for your order and we recommend the most efficient and cost-effective methods to ship based upon your in hands date and destination. Our products are sold F.O.B. (freight on board) factory and are owned by the purchaser once they are picked up by the carrier.
Empire Promotional Products shall not be held responsible for delays in delivery resulting from acts of God or other circumstances beyond our control. Our specified ship dates for your order(s) are based on the representations of the factory where your merchandise is produced. We will not be held liable for any special damages or consequential claims that exceed the invoiced value of the merchandise purchased if merchandise is not shipped on the specified date or is delayed in transit.
We warrant that all merchandise sold to you by Empire Promotional Products is free of any security interest. We shall make available all transferable warranties from the manufacturer of the merchandise available to you, the buyer. We do not express or imply any warranties as to the fitness for purpose of the merchandise you purchase from us.
Cancellation or Changes to Existing Orders
Once you have returned a signed order acknowledgment, we cannot guarantee that we will be able to make changes to or cancel your order without incurring charges. This will depend on the extent of work the producing factory has performed on your order. We will advise you in writing of any and all costs incurred prior to making changes or cancellations with the factory. You will be responsible for payment of those charges without dispute. Should you cancel your order with Empire Promotional Products prior to the commencement of production by the factory, you will be charged a processing fee of $50.00 for the work we have done to place your order into production plus proof charges if applicable.
Claims, Adjustments & Returns
Should you have any problems with your order, please contact your Account Rep at 877 477-6667 within 15 days of receipt of your merchandise. We urge you to inspect your merchandise upon arrival in order to facilitate the resolution of any claims. Do not return the merchandise to us without receiving a Return Authorization as it will be refused. If you receive a Return Authorization we will advise the correct shipping address for your return. Your Empire Account Rep will assist you in resolving your claim if your order has not been produced as requested or is defective in manufacture. Claims for merchandise damaged in transit must be resolved with the carrier.
EmpirePromos is required to collect applicable sales tax in New York and sometimes in California and Florida. If your company or organization is a nonprofit, we need a copy of your tax exempt certificate. If you use promotional products for resale, we need a copy of your resale certificate. Please fax these to us at 212-268-9913.
We may grant Net 30 day payment terms after reviewing your completed credit application. By placing your order with Empire Promotional Products under these terms, you agree to pay our reasonable attorney or collection fees incurred for the collection of any past due balances on your account.
Any checks submitted for payment of our invoice(s) which are returned for insufficient funds will result in a charge of $50.00 to the entity to whom we issued the subject invoice(s).
Offers valid online at empirepromos.com.
$25 OFF ALL ONLINE ORDERS. This offer cannot be combined with any other promotion or offer. This has no cash value and may not be redeemed for cash, or applied as payment or credit to your account. Not valid on prior orders. Orders must be $300 or more, exclusive of tax and shipping. Offer good until March 31, 2017.
FREE GROUND SHIPPING on Writing Instruments. This offer does not apply to Pen & Pencil Sets and cannot be combined with any other promotion or offer. One (1) code per order. This has no cash value and may not be redeemed for cash, or applied as payment or credit to your account. Not valid on prior orders. Orders must be $400 or more, exclusive of tax. FREE GROUND SHIPPING is only offered in the 48 contiguous states. Offer good until April 15, 2017.
ONE (1) FREE SMARTPHONE VIRTUAL REALITY HEADSET per client. This has no cash value and may not be redeemed for cash, or applied as payment or credit to your account. Orders must be $500 or more, exclusive of tax and shipping. Media device not included. Offer good until March 31, 2017.
$25 OFF ONLINE ORDERS. This offer cannot be combined with any other promotion or offer. This has no cash value and may not be redeemed for cash, or applied as payment or credit to your account. Not valid on prior orders. Orders must be $300 or more, exclusive of tax and shipping. Offer good until March 31, 2017.
Promotional Product Sales Careers
Empire Promotional Products is a leading distributor of promotional products. For over 20 years we have been providing promotional items, gifts and specialty product solutions to the corporate marketplace. Due to our continued Internet expansion, we have positions for experienced promotional product sales executives to develop new accounts at our Midtown Manhattan office.
- Good track record and existing promotional products clients
- Excellent communication skills
- Attention to detail
- Outstanding interpersonal skills
- Good "eye" for interesting products
What We Can Offer:
- Outstanding Internet presence that generates sales leads
- Financial strength and industry credit
- Friendly atmosphere
- Excellent support staff
- Competitive commission rate
- Preferred pricing from suppliers
- Access to exclusive suppliers and manufacturers
- State of the art contact management software
- Vendor databases
- Overseas sourcing
- Industry expertise and guidance
- Marketing materials including an attractive, functional website
- Online company store capability
- Samples, overnight shipments and messenger service
Contact Carol Mayer at 877-477-6667 if you think you have what it takes to join the EmpirePromos team.
Call us at 877-477-6667 between the hours of 9:00 AM and 7:00 PM, Monday - Friday and we will be more than happy to help you with all your promotional product needs.
Empire Promotional Products
350 Seventh Avenue
New York, NY 10001