Sheila Look, Wolf-Gordon, Inc.
This week I have been dealing with problems with vendors. Sadly, the level of service and effort to fix problems are not in the level of EmpirePromos. I am mentioning this to you because it makes me appreciate you and your team even more.

Everything looks GREAT!!!! We got the crayons/pens/travel pill containers/water bottles!

Thank you for your wonderful help and speedy replies. If everyone I worked with was as good as you are, this would be an easier world to work in.

EmpirePromos of New York strives to set a new standard of excellence for the promotional product marketplace. Our goal is to be the most complete and user-friendly site on the web and to back it up with the best, US based service for our clients.

You will find our search to be accurate and relevant, our product images to be clear, well-sized and attractive, and our site easy to navigate. Our Special Categories make it easy to find ideas for your projects. Our product selections, from inexpensive trade show items to unique corporate gifts, meet our high standards for quality, originality and cost effectiveness. Empire has an upscale look, but if you compare our prices, youll see that from pens to computer accessories to executive toys, our prices are very competitive.

Our expert account reps are ready to help you select your promotional bags, desk items, golf gifts and more. We can help you make selections from our website or from the vast array of additional items that we can tailor to your specific needs. Try us and youll see why Ordering from Empire Promos is easy.

Client Account Management
It's evident wherever you look. Companies have cut services so much that you can feel the difference all over. So many websites and phone systems have shifted the work to the do-it-yourself client. We all love IKEA, but for your large discount, you get to be a furniture factory worker. Many of our competitors have you creating your own virtuals and quotes on line.  Our prices are very competitive with theirs, but our New York based, experienced account managers, give you a quote and determine all the variables that will affect your total price. Our US art department, right in our office, under the watchful eye of your account rep,  will create your virtual.

What else makes EmpirePromos different? Implementation
We are there for you if there's a problem while your order's in production or even after it ships. Both our order department and your account rep will stay with it until the best solution is found. Our President, Carol Mayer, and our Vice President, Fran Korman assure that your order(s) will receive the care and attention necessary for a successful implementation.

Experience Counts
At EmpirePromos, our average staff member has been in promotional products or a related business for 15 years. So when we brainstorm about the best products to suggest, the best supplier sources for getting it done or the best solution for a challenge, there's a lot of experience and brain power pulling for you. Our prices are very competitive, but the real added value is the expertise and dedication you get along with the products.

What's under the hood?
Yes, the website looks nice, but there are factors that affect the execution of your order that are not evident on the surface. EmpirePromos has a 25+ year track record of prompt payments to suppliers. Your orders are never held up because of payment issues. We have cultivated long, trusting relationships with many major suppliers who will go the extra mile for us and our clients.

Inventory Issues
The past decade has seen the migration of much of America's manufacturing to China. As a result, the prices of promotional products, have gone down significantly, reflecting the trend in retail prices.

Twenty years ago, most orders took three to four weeks to produce with logos, as the factories had to both manufacture the products and imprint them. Now, the overwhelming majority of product is made in China and shipped to our suppliers in the US. As a result, prices are lower. Also, production times are faster, as all the factory has to do is imprint the logo. They don't have to manufacture the product. However, there has to be inventory in stock.

At EmpirePromos we feature and recommend products that have a high probability of being in stock.  If there's an unexpected surge in demand for a color or a style, inventory can sell out. Or if, as we all hope, the economy heats up, and sales are higher than anticipated, there can be inventory problems. Under such circumstances, we provide optional product choices.

Additionally, we still have manufacturers of many products that are proudly made in the USA. These suppliers are especially good for large quantity orders that have to be produced in a few weeks and cannot be made overseas due to time constraints. They are able to create products with custom features and colors in smaller quantities and faster lead times than those required for overseas production. And we are particularly pleased when that means more jobs for American workers and less of a carbon footprint due to buying locally instead of shipping container loads of merchandise around the world. Lip balm, sunscreen, sport bottles, bags, pens, sticky notes, magnets, ice scrapers, chip clips, journals and vinyl portfolios and cases are some of the fine promotional products that we can manufacture for you domestically. And please don't forget that our EmpirePromos team is ready to serve you right from our New York office!