I had a Chamber of Commerce event coming up quickly and I needed some promotional products to give away at this event. Empire got my design and products to me in record time. Everything was exactly as promised. Saved the day for me.
I was given the task of ordering 2100 clear water bottles with a logo and dispersing them among 8 company sites with varying amounts and I only had an 8 day time frame. I did some calling around and someone promised to call back in a couple of days, UH NO. One said they could ship them all to me and I could ship them out. UH NO. When I called Empire and explained, they said "Sure we can do that for you". And they did. They sent me a quote within minutes. I gave them the list of quantities and addresses and the logo and it was smooth sailing. We had one box torn up in shipping which was certainly not their fault but they remade those bottles and sent them back out. Communication was superb. Quality was excellent. They stuck to their word.
We are extremely happy with the quality of the bags and the embroidery. We continue to order them time and again from EmpirePromos.
We have been getting our pens from EmpirePromos for a few years now. They are always fast and well priced. The pens are great quality and our account rep Susan is fantastic to work with!!!
We ordered bags and mints for our coaches clinic. Items were delivered in a timely fashion and were correctly done. Not only that, they were of good quality also. We were pleased and plan to use the company again.
I needed a rush job and EmpirePromos had the artwork sent to me same day. Fran in the sales dept. returned all of my phone calls and delivered as promised. I will use EmpirePromos again.
My organization ordered the neck wallet/badge holders on behalf of the sponsor. They were thrilled with the outcome and quality of the product. Attendees of our trade show were loving all of the compartments and capabilities of the neck wallet. We will definitely be ordering these again! Fran provided unparalleled customer service, making the process incredibly simple on my end. For an event planner, having a vendor with employees like Fran make my job a whole lot easier! Thank you!
Lots of product to choose from; great quality; fast service; easy to work with. Been doing business with them for years.
Love the post-it notes. Only company I found with the bigger size we need and a good price. Susan Berman is wonderful to work with.
There were some hiccups with the order but my sales rep was quick to rectify the order. One of the items was not functional and she allowed me to return the product, no questions asked. The customer service is great and responsive to your concerns. I would highly recommend EmpirePromos.
Working with EmpirePromos was an absolute pleasure. The pricing was fair and they were very timely with their quote and delivery of the product. The journals we ordered were of excellent quality and everyone who received one thoroughly enjoyed them. Thanks Empire for making my job so much easier!!
We have been working with EmpirePromos for over two years and have ordered a variety of wonderful products. The staff at EmpirePromos, especially Fran and Carol, have always been very professional and efficient throughout the order process. All items always arrive on time and are exactly as ordered. EmpirePromos makes it easy to have personalized products at your door in a very simple and effective manner with no stress. We recommend them to everyone!
I have ordered several times and have always been completely satisfied. There was one small mixup with one order, but it was fixed very quickly. Thanks so much!
This is our second order with EmpirePromos and we are very happy! Fran is wonderful to work with, and very accommodating. Excellent product and service!
Thanks EmpirePromos! We received our product pretty quickly and it was so easy to order! When we called, Sue was so helpful. Thanks again and we will continue to use EmpirePromos.