EmpirePromos

Rush Production and Shipping Details

Rush Service

We have thousands of products that can be produced in one or two working days. Please let us know if you need a faster production time than what is shown and we can probably make it happen. Just contact us or call 877-477-6667 and we will be happy to present rush options. Additional charges for priority shipping may apply.

Shipping Methods and Details

We make all the arrangements to be sure your products arrive where and when you need them. However, we cannot be responsible for inclement weather, national disasters, customs delays and other unusual circumstances.

Our products are sold F.O.B. (freight on board) factory. The goods are owned by the purchaser once they are picked up by the carrier. We provide a firm ship date for your order and we are happy to recommend the best shipping options and make the arrangements.

Please call us at 877-477-6667 for special assistance if you need drop shipments (orders being shipped to different locations), split shipments (orders being shipped at different times) or international shipments.

We will ship your order using our account and invoice the freight charges including insurance at full value, at published rates. We will also ship using your account number, if you prefer. If you choose to use your own account, you are responsible for the insurance, and the shipment belongs to you once it leaves our factory. Some factories add a shipping and handling charge for each carton shipped under your account number. We will advise you of these charges before final processing of your order. If the shipment is lost or damaged, you are responsible for negotiating with the carrier for reimbursement and your company will still be responsible for the full amount of your our invoice.